Packages

Student Packages – United State Postal Service (USPS), UPS, FedEx Ground and FedEx Express

Any parcels, large pieces of mail, or other items that cannot be placed in a student's mailbox will be placed on the package rack to await pickup. An E-mail will be sent to the receiving student at their AppState.edu e-mail address notifying them that their item/package is ready for pickup. The student must then bring either a student I.D. card or driver's license to the main window during its hours of operation to pick up their package. No other form of identification will be accepted for package pickup. Packages will NOT be released unless a valid form of I.D. is presented. The I.D. must be that of the person to whom the package is addressed.

The University Post Office delivers United States Postal Service (USPS), United Parcel Service (UPS), FedEx Ground, FedEx Express and intercampus mail only. The University Post Office does not accept delivery of packages shipped via other private delivery companies. If you are having items sent by FedEx, UPS, or carrier other than the United States Postal Service, and you want it delivered to a dorm address, then see these instructions from University Housing. Items mailed to students at App State via the United States Postal Service must be addressed with the student’s mailbox number and cannot be delivered to the dormitories service desk address.

Delivery of Registered, Express, Certified, Insured, C.O.D., and postage due mail will follow the same procedures as that of package delivery. An e-mail will be sent to the receiving student at their AppState.edu e-mail address notifying them that their item/package is ready for pickup at the main window, and a valid I.D. will be needed in order for the student to claim the item. 

Students wishing to refuse an item for any reason may return the package to the sender free of charge as long as the package has not been opened. If the package has been opened, then the student must pay the amount of postage that is required to return the package to the sender.

Drop Box for Fed Ex

A drop box for Fed Ex envelopes and small packages is located in the main entrance to the post office.