University Post Office

Holiday Closure: The University Post Office will be closed during the winter break starting December 23, and we will reopen on a regular schedule January 2, 2019.

The University Post Office is a unit of financial management within the Office of Business Affairs at Appalachian State University. The mission of the University Post Office is to provide the best possible service in the sending, receiving and delivery of mail to the campus community via the United States Postal Service and intercampus system.

News and Updates

In order to comply with recent changes in United States Postal Regulations, all packages being sent via media and/or book rate mail must be presented unsealed to a window clerk for inspection.


The University Post Office is located in the Miles Annas Student Services Building.

Operational Hours and Phone Numbers

  • Main Window (postage sales and package pickup) 9:00 a.m. to 4:00 p.m., Monday - Friday, (828) 262-6263
  • Customer Service (mail forwarding, combinations, box problems) 9:45 a.m. to 11:45 a.m., and 2:00 p.m. to 4:00 p.m., Monday - Friday, (828) 262-6261
  • Office (lost mail, general information) 8:00 a.m. to 5:00 p.m., Monday - Friday, (828) 262-2242
  • Student PO Boxes - Students are able to check their boxes daily between 7:00 a.m. and 9:00 p.m.
  • Outgoing Mail Pick-up - daily at 3:30 p.m.
  • Mail delivered to student boxes - Monday through Friday
  • Mail processing and delivery - daily by 12:00 noon (depending upon conditions and volume)
  • Passport Services 9:00 a.m. to 2:00 p.m., Monday - Friday.

Drop Box for Fed Ex

A drop box for Fed Ex envelopes and small packages is located in the main entrance to the post office.

Students - Need Your Mail Forwarded?

You'll need to drop by the post office in Miles Annas to fill out a "Forwarding Address Form" before you leave. Otherwise we won't know where to send your mail.

What if I don't fill out a "Forwarding Address Form"?
Two weeks after receipt any unclaimed packages will be returned to sender unless a forwarding has been requested. Letter type mail will be returned to sender as unclaimed after approximately 30 days. If you are expecting mail at your university address but are not going to be here to receive it we strongly encourage you to leave us a forwarding address.

Sounds Good. Where are the forms?
Forwarding address forms are available at the Appalachian Post Office from the window clerks and in the lobby.

Returning and off-campus students: Getting mail

I’m a returning student and I’ll be living on campus- where’s my mail this year?
You’ll have the same mailbox as last year. The Post Office is still located in the Miles Annas Student Services building behind the Student Union.

I’m living off campus this year – can I have an on-campus mail box?
Sure! It costs $41.00 per semester. You must “Opt-In” before July 31 if you want to keep the same box number as last year.

How do I “Opt-In” for an on-campus mail box?

  • Log into Appalnet
  • Go to Addresses and Phone Numbers
  • Opt-In for a mailbox

**Note “opting in” expires each semester

I don’t want a campus mailbox.
No problem.  If you live off campus, don’t do a thing and your campus mailbox will be reassigned to someone else.

What if I don’t have a campus box and I still get mail?
Plan ahead!  If you don’t want to miss any important mail, fill out a “forwarding address” form at the Post Office in Miles Annas Student Services.

New students:  Getting mail

This information is for new Appalachian students who will be living on campus.

What’s my campus mailing address?
It’s being assigned.  Stay tuned for an email after August 5th

What if I forget my mailing address or mailbox combination?
You can always find it by logging into your Appalnet account and looking under “Personal Information” / addresses and phone numbers

Where is the Post Office?
Bottom floor of Miles Annas Student Service Building - 614 Howard Street (Behind the Student Union). There’s also a health clinic and counseling and wellness center in the building.  Good to know.

Will you check my mailbox to see if I have mail?

How will I know if I have packages or mail?
If you get a package that won't fit in your box, you'll receive an email from the Post Office.  Otherwise, come by and check your box for letters, magazines, newspapers and small items. 

Welcome to App State!  
If you miss the email with your post office box number and lock combination, remember, you can always find that info by logging into Appalnet.