Shipping mail and packages to campus
Students living in residence halls can receive mail/packages at the University Post Office and packages at the East and West Service Desks.
Students who live off-campus can opt-in to receive mail at the University Post Office.
What’s accepted
The Post Office accepts packages year-round, except on state holidays.
The University Post Office accepts:
- Mail deliveries
- Packages
- Medicine
- Perishable items
- Refrigerated items
The University Post does not accept:
- Grocery deliveries
- Food deliveries from Grubhub, Uber Eats, etc.
Review University Housing’s Service Desks webpage for details about what’s accepted at the East and West Service Desks.
Addressing mail/packages
Address all mail with the student's full name. Provide a full return address so the mail/package can be returned if undeliverable and where permitted by the carrier.
Address format for senders that allow a PO Box
Student's Full Name
Campus PO Box #
614 Howard Street
Boone, NC 28608
Note: Ship all refrigerated items, excluding medicine, using the above address format. Medicine may be shipped using either address format.
Mailbox Number
Students may obtain their mailbox number by logging in to their Self-Service account:
- Choose the Personal Information tab
- Select "View Addresses and Telephone Numbers"
Address format for senders that require a physical mailing address
East Service Desk
Student's Full Name
Student’s @appstate.edu email address
c/o: East Service Desk
214 Locust Street
Boone, NC 28608
OR
West Service Desk
Student’s Full Name
Student’s @appstate.edu email address
c/o: West Service Desk
228 Stadium Drive
Boone, NC 28608
Review University Housing’s Service Desks webpage for more information about the residence halls served by each desk.
Receiving mail/packages
Students must pick up all mail/packages shipped to campus. The University Post Office and the Service Desks cannot deliver to residence halls.
Email notification
- When the Post Office receives mail or a package addressed to you, the Post Office will send you an email notification.
- This email will include:
- The pickup location for your mail/package — one of six locker banks or the customer service window.
- A PIN that you will use to retrieve your items.
- The date by which you should collect your mail/package— two days from delivery.
- Additional mail/packages received during the two-day pickup period will be added to your pickup location as space allows. No additional email notifications will be sent.
- If the Post Office has to assign an additional pickup location, you will receive a new email notice.
Retrieving mail from a locker bank
- Use the PIN at the appropriate locker bank to retrieve your items.
- Locker banks are located in the Post Office lobby — open Monday through Friday, from 7 a.m. to 9 p.m.
- Mail/packages not picked up by the collection date will be moved to the Post Office customer service window and held for two weeks, and you will be notified via email.
Large and refrigerated/perishable packages
- Large packages — larger than 16” x 17” x 21” — and refrigerated/perishable packages can be retrieved at the Post Office customer service window.
- The window is open Monday through Friday, from 9 a.m. to 4 p.m.
Unclaimed packages
- Packages not claimed within two weeks will be returned to sender.
- Refrigerated/perishable items will be stored for two weeks before being returned to sender or disposed of.
Information for students who live off-campus
Students who live off-campus and wish to receive mail at the University Post Office, must opt-in via Self-Service to receive a box number. The cost for this service is $41 per semester.
- After logging in to Self-Service, select the General tab and General Self-Service (Banner 8)
- On the Personal Information tab, select ASU Post Office Box Opt In
- On the Opt In screen, check the box to request a box assignment and acknowledge the $41 fee per semester.
Students must opt-in each semester that they would like a box number.